SECTION 1: Business Email & Messaging (1 hr 15 min)

1.1 Spot & Fix (15 min)

Incorrect Email:

Subject: project briefing urgent

dear team,

today we will discuss the new project but some member not join. meeting start 2pm. please be punctual.

regards,

Ravi

✏️ Task: Rewrite this email professionally, correcting subject, greeting, grammar, tone, and structure.

Ans : Subject : To brief about an urgent project
         
Dear team,

We will discuss the new project but some member not join meeting start 2pm today. Please be punctual.

Regards,

Ravi

1.2 Drafting Challenge (60 min)

Write two of the following—each ~6–8 sentences:

1. Client Update: Inform a client that their shipment is delayed and propose a new ETA.

2. Leave Application: Request 3 days’ leave for medical reasons, offering handover details.

3. Team Announcement: Announce a mandatory workshop next week and share the agenda.

4. Follow-Up: Politely chase your manager for feedback on a proposal you sent 4 days ago.

✅ Emails must include clear subjects, formal salutations/closures, bullet points where helpful.

Ans : Subject: Shipment Delay New ETA

Dear Mr. Thomas,

Your shipment for Order #5872 is delayed due to a warehouse issue. New ETA: May 13, 2025.

Best regards,
Akhil

Ans : Subject: 3-Day Medical Leave Request

Dear Mr. Anil,

I like to request medical leave from May 14 to 16, as advised by my doctor.

Thanks for your understanding.

Best regards,
Albin

SECTION 2: Grammar & Precision (1 hr)

2.1 Preposition Drill (15 min)

Fill in the blanks:

1. Please submit the form by the end of today.

2. The presentation is scheduled on Wednesday morning.

3. She specializes in digital marketing and analytics.

4. We’ll meet in the reception area at 10 AM.

5. The report was sent by email and printed copies.

2.2 Sentence Overhaul (45 min)

Correct and improve these:

1. We was unable to complete the task last week.

We were unable to complete the task last week.

2. The client feedback are attached in this mail.

The client feedback is attached to this mail.

3. Kindly do the needful and revert.

Kindly do the needful and revert.

4. I look forward to hear from you soon.

I look forward hearing from you soon.

5. He explained about the new policy in the meeting.

He explained about the new policy in the meeting.

Then, rewrite each as a polished, business-ready sentence.

📰 SECTION 3: Reading Comprehension & Summaries (1 hr)

3.1 Corporate Passage (30 min)

Read:

“In today’s digital workplace, asynchronous communication tools—like Slack threads and shared docs—allow teams across time zones to collaborate effectively. Yet, clear writing and timely responses remain vital. A well-crafted message saves hours of back-and-forth, reduces errors, and builds trust. Organizations that train employees in concise digital writing see fewer misunderstandings and higher productivity.”

Tasks:

1. Main idea in one sentence.

Asynchronous communication tools like Slack threads and shared docs allow teams across time zones to collaborate effectively.

2. Three bullet-point takeaways.

• Organizations that train employees in concise digital writing see fewer misunderstandings and higher productivity.
• A well-crafted message saves hours of back-and-forth, reduces errors, and builds trust.
• Organizations that train employees.

3. Define: asynchronous, concise, productivity.

Asynchronous  :     Not happening at the same time.
Concise            :      Short and clear.
Productivity     :      Getting more done efficiently.

3.2 Visual Summary (30 min)

🔍 Find an office-meeting image.

1. Write 5 captions (one per key element: projector, attendees, laptop, whiteboard, clock).

2. Summarize the scene in 3 bullet points.

• Projector: Shows slides
• People: Listening and talking
• Laptop: For notes or slides
• Whiteboard: Ideas are written
• Clock: Shows the time

3. Pose one question you’d ask if you attended.

• A meeting is happening
• People are working together
• Tools help them focus

🎨 SECTION 4: Creative Communication & Role-Play (1 hr)

4.1 Emoji Meanings (15 min)

1. 🧑‍💻💥🔄

Computer crash, restart

2. 📦🚚⌛

Shipment delay

3. 🤝📝👍

Agreement signed

4. 📞❓🗓️

Call request

5. 🖥️🔒🔑

Secure access

4.2 Silent Role-Play Scripts (45 min)

In breakout pairs, write brief scripts (6–8 lines) for two scenes:

Scene A: You discover a data error in a report moments before a client call.

A: There’s a mistake in the report.
B: Can you fix it now?
A: Yes. Please tell the team.
B: I did. I’ll also tell the client.
A: New file in 2 minutes.
B: Okay, thanks.

Scene B: You need to onboard a new team member and explain basic tools.

You: Hi! Welcome to the team.
New Hire: Thank you!
You: We use Slack and Asana.
New Hire: Where are the files?
You: I emailed and shared them.
New Hire: Great! What should I do first?
You: Start with training.
New Hire: Got it!

Each trainee types their half-dialogue; partners mirror and refine for clarity.

(You can write down the conversation)

📋 SECTION 5: Reflections & Action Plan (15 min)

Self-Assessment: On a scale of 1–5, rate your confidence in writing business emails today.

1. Action Steps: List two concrete habits you’ll adopt to improve (e.g., “Use bullet points,” “Proofread every email”).

• I like watching movies.
• I also enjoy delicious non-vegetarian food.

2. Peer Feedback: In chat, share one strength you observed in a classmate’s work.

One classmate helped me and shared their ideas clearly. That showed good teamwork and communication.