SECTION 1: Business Email & Messaging (1 hr 15 min)

1.1 Spot & Fix (15 min)

Incorrect Email:

Subject: project briefing urgent

dear team,

today we will discuss the new project but some member not join. meeting start 2pm. please be punctual.

regards,

Ravi

Subject : Project briefing urgent

Dear team,

We will discuss the new project meeting today at 2 pm. Some member not join.

Regards,

Ravi

✏️ Task: Rewrite this email professionally, correcting subject, greeting, grammar, tone, and structure.

1.2 Drafting Challenge (60 min)

Subject: Your Shipment is Delayed

Dear Sona,
Sorry, your shipment is delayed. The new delivery date is May 12, 2025.

Details:

• Order No: #45678

• New Date: May 12, 2025

• Courier: Blue Dart Express

Thank you for your patience. Please let me know if you have any questions.

Best regards,
Haritha

Write two of the following—each ~6–8 sentences:

1. Client Update: Inform a client that their shipment is delayed and propose a new ETA.

2. Leave Application: Request 3 days’ leave for medical reasons, offering handover details.

3. Team Announcement: Announce a mandatory workshop next week and share the agenda.

4. Follow-Up: Politely chase your manager for feedback on a proposal you sent 4 days ago.

✅ Emails must include clear subjects, formal salutations/closures, bullet points where helpful.

SECTION 2: Grammar & Precision (1 hr)

2.1 Preposition Drill (15 min)

Fill in the blanks:

1. Please submit the form by the end of today.

2. The presentation is scheduled on Wednesday morning.

3. She specializes  for digital marketing and analytics.

4. We’ll meet in the reception area at 10 AM.

5. The report was sent by email and printed copies.

2.2 Sentence Overhaul (45 min)

Correct and improve these:

1. We was unable to complete the task last week.

We were unable to complete the task last week.

2. The client feedback are attached in this mail.

The client feedback are attached to this mail.

3. Kindly do the needful and revert.

Kindly in the needful and revert.

4. I look forward to hear from you soon.

I look forward to hearing from you soon.

5. He explained about the new policy in the meeting.

He explained in the new policy in the meeting.

Then, rewrite each as a polished, business-ready sentence.

📰 SECTION 3: Reading Comprehension & Summaries (1 hr)

3.1 Corporate Passage (30 min)

Read:

“In today’s digital workplace, asynchronous communication tools—like Slack threads and shared docs—allow teams across time zones to collaborate effectively. Yet, clear writing and timely responses remain vital. A well-crafted message saves hours of back-and-forth, reduces errors, and builds trust. Organizations that train employees in concise digital writing see fewer misunderstandings and higher productivity.”

Tasks:

1. Main idea in one sentence.

“In today’s digital workplace, asynchronous communication tools—like Slack threads and shared docs—allow teams across time zones to collaborate effectively. Yet, clear writing and timely responses remain vital.

2. Three bullet-point takeaways.

Organizations that train employees in concise digital writing see fewer misunderstandings and higher productivity.”A well-crafted message saves hours of back-and-forth, reduces errors, and builds trust.Organizations that train employees.

3. Define: asynchronous, concise, productivity.

3.2 Visual Summary (30 min)

🔍 Find an office-meeting image.

1. Write 5 captions (one per key element: projector, attendees, laptop, whiteboard, clock).

• Projector: Shows slides
• People: Listening and talking
• Laptop: For notes or slides
• Whiteboard: Ideas are written
• Clock: Shows the time

2. Summarize the scene in 3 bullet points.

• A meeting is happening
• People are working together
• Tools help them focus

3. Pose one question you’d ask if you attended.

🎨 SECTION 4: Creative Communication & Role-Play (1 hr)

4.1 Emoji Meanings (15 min)

1. 🧑‍💻💥🔄

Computer in the break restart

2. 📦🚚⌛

A van delivery delay

3. 🤝📝👍

A paper in signed

4. 📞❓🗓️

Call to date

5. 🖥️🔒🔑

 Computer lock in password

4.2 Silent Role-Play Scripts (45 min)

In breakout pairs, write brief scripts (6–8 lines) for two scenes:

Scene A: You discover a data error in a report moments before a client call.

A: There is mistake in the report.
B: Can you fix it now?
A: Yes, give me 5 minutes.
B: Okay, I’ll tell the client.
A: Done! Please check.
B: It looks good now.

Scene B: You need to onboard a new team member and explain basic tools.

A: Welcome! Let’s start.
B: Thanks. What do I do first?
A: Check email and join Slack.
B: Okay. Where are the files?
A: In the shared folder.
B: Got it. I’ll read them.

Each trainee types their half-dialogue; partners mirror and refine for clarity.

(You can write down the conversation)

📋 SECTION 5: Reflections & Action Plan (15 min)

Self-Assessment: On a scale of 1–5, rate your confidence in writing business emails today.

1. Action Steps: List two concrete habits you’ll adopt to improve (e.g., “Use bullet points,” “Proofread every email”).

• Always check email before sending
• Use bullet points to make it clear

2. Peer Feedback: In chat, share one strength you observed in a classmate’s work.

I like we are people chat,joke,help and share.